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You are here:  Home | News | Latest news | Top story - archive | New Forest water metering programme starts in May
New Forest water metering programme starts in May
 
 

Southern Water is set to start installing water meters for customers in the New Forest in May.

In a work programme which will last until 2015, the company is installing more than 500,000 water meters across Hampshire, Sussex and Kent, as part of its long-term plans to secure water resources for customers in the region.

The programme is due to move into Ashurst, Marchwood, Dibden and Hythe in the first phase of work for the area, with a total of more than 15,000 new meters being put in for households across the New Forest.

Meter installation teams will not begin work in Lyndhurst, Brockenhurst and Beaulieu until at least the autumn to avoid the busy tourist season.

Water resources in the South East are under pressure and the region has been classified as one of serious water stress by the Government. Southern Water is introducing water meters for 92 per cent of its customers because people on a water meter tend to use 10 per cent less water. Currently about 40 per cent of households in the region pay for the water they use on metered charges.

Southern Water customer service teams will deliver information packs to households before their new water meters arrive, the majority of which will be installed in the pavement outside homes.

Teams will work on a street-by-street basis to install the meters and advisors will be on hand on the day of installation to answer questions and provide advice on water efficiency, energy savings and metered bills.

Customers will have an 'intelligent' Automated Meter Reading (AMR) meter installed - these are the most advanced of their type in the water industry and can help detect leaks on customers' supply pipes.

To find out more about Southern Water's metering programme visit: www.southernwater.co.uk/metering or call the Metering Customer Call Centre on 0333 2003 013.