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CORONAVIRUS (COVID-19) We are following government advice. Any updates about impacts to our services will be added here: http://www.newforest.gov.uk/coronavirus

Household Waste & Recycling Centres (HWRCs) Hampshire County Council have reopened their HWRCs for waste you cannot store safely at home. See www.hants.gov.uk for opening times and further information

Bank holiday collections: Household glass will be collected as normal on Monday 25 May

Glass collection

Glass bottles and jars are collected once every four weeks in your black box or communal green bin if you live in flats.

When is my glass collection?

Click here to Find your collection day and sign up for text message reminders

Household glass calendars will be delivered with this year's council tax bills during March. Your collection day will stay the same (for example if you were a Yellow Tuesday collection last year, you will be a Yellow Tuesday collection this year).

adobe icon Glass collection calendar 2020-21 [1Mb]

adobe icon Household glass collection calendar 2019-20 [1Mb]

What can I recycle in the black box?

You can recycle all glass bottles and jars: rinse out and place loose in your glass collection box- no lids, carrier bags or boxes please.

What can't I recycle in the black box?

You can't recycle these items in your black box:

  • Drinking glasses
  • Glass kitchenware
  • Crockery
  • Light bulbs
  • Broken glass (please wrap and place in your black sack)

On collection day

Your box should be placed in clear view at the edge of your property by 7am on your collection day. Your collection crew will empty it and put it back.

All glass should be placed loose in your box; please do not put it in carrier bags or other boxes as they will not be taken.

If your crew cannot take the box because it contains incorrect items, they will leave a card explaining what needs to be removed. The incorrect items will need to be removed before the next collection.

Missed collections

If your box was in clear view at the edge of your property by 7am, and did not contain anything unsuitable, you can contact Customer Services within 72 hours on 023 8028 5000 to arrange a collection.

Replacement and extra boxes

If you would like an extra box, or your box has been lost or broken, you can collect one from one of our Information Offices or contact Customer Services.

Bank holidays

Glass collections will take place as normal over the Easter and summer bank holidays. Please put your glass collection box out on your normal day.

Some changes are made to collection days at Christmas and New Year. Changes will be published here at the beginning of December and details are printed on your black sacks.

Bottle banks

Bottle banks are still available for residents to use in addition to the black box. You can use them for extra glass bottles and jars at busy times of the year, such as Christmas. We are making changes to the recycling banks,

What happens to your glass

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Updated: 21 May 2020
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