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Rough Sleepers

What should I do if I find someone sleeping rough?

Should you find someone sleeping rough within the district please contact StreetLink.

StreetLink is the national service set up to enable rough sleepers to become connected with the support they need. There are two ways that you can contact StreetLink to tell them about a rough sleeper:

  1. Call 0300 500 0914. This is a free phone number and lines are open 24 hours a day, seven days a week.
  2. Visit and click on "Tell us about someone sleeping rough at night" or "I am sleeping rough". Please note that you will need to sign up to this website.

Any details you may provide about the rough sleeper will be sent to the Council, who will aim to make direct contact the rough sleeper in order to provide relevant advice and assistance. A few days later StreetLink will follow the case up with the Council and can provide you with an update.

Please remember that you do not need to approach anyone rough sleeping directly.

Updated: 12 Jan 2018
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