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FOI Disclosure Log - June 2016

Requests responded to during June 2016

For a copy of the response given to these questions, please email FOI@NFDC.gov.uk stating the reference number.

ReferenceSubjectResponse dueCompleted dateResponse

Service: 1-Resources

FOI032921) Is your IT Service Management function and associated software application based In house or Outsourced to a 3rd Party? 2) If this In House, is this an On Premise or a SaaS solution? 3) Please provide the full name and version of the ITSM software application in use? 4) What is the lifetime value of the contract and over how many years? Please provide high level % in terms of software, maintenance and services.16/06/201616/06/2016Information supplied
FOI032931. Are there plans to upgrade the councils IT Software or infrastructure in the coming year? 2.Could you please inform me of any planned or in progress IT Projects that may require training to individuals or teams on the councils staff? 3. How do you obtain training for you staff and project needs? And how much was spent on acquiring this training?17/06/201616/06/2016Information supplied
FOI032941. How many people are employed in your contact centre(s)? 2. What is the total annual cost of your contact centres(s), including staff? 3. Do you outsource the contact centre(s)? 4. If so, please provide: (a) Name of the outsourcing partner (b) Annual cost of the outsourcing contract (c) End date of the outsourcing contract.16/06/201601/06/2016Information supplied
FOI03299A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?15/06/201614/06/2016Information supplied
FOI03307For the period 1st January 2014 - 31st December 2014 (or for the last complete reporting year if easier) and to exclude employees of schools in the local authority area. - The total number of full time staff (as of 31/12/15) - The total number of part time staff (as of 31/12/15) - The full time equivalent number of staff (as of 31/12/15)21/06/201620/06/2016Information supplied
FOI03312Q1: For the period April 1, 2015 to April 30, 2016, how many days in total were missed by council staff as a result of stress or stress-related illnesses? Q2: For the period April 1, 2014 to April 30, 2015, how many days in total were missed by council staff as a result of stress or stress-related illnesses? Q3: For the period April 1, 2015 to April 30, 2016, how many individual members of council staff took sick leave as a result of stress or stress-related illnesses?22/06/201620/06/2016Information supplied
FOI03359·The average wait to be connected to your call/contact centre? ·The longest 3 calls have had to wait be connected to someone in your council call/contact centre?25/07/201627/06/2016Information supplied

Service: 2-Operations

FOI03296Please confirm the number of people the council has agreed or offered to accept under the government's Syrian Vulnerable Person Resettlement (VPR) Scheme. Please release to me any minutes of meetings or emails which relate to the decision on a quota of people under VPR, and any correspondence between the council and the Home Office, or other councils, on VPR.16/06/201620/05/2016Information supplied
FOI03308The following information related to the RingGo Parking Service you offer for all parking zones, both on-street and off-street parking. 1)The total number of transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016. 2)The total revenue of the transactions transacted through the RingGo service for the period between 1st April 2015 to 30th April 2016.21/06/201614/06/2016Information supplied
FOI03316How many cases of fly tipping have you been tasked to deal with between 2010 and 2015? Are you able to give a breakdown for each year? How much money has it cost you to deal with fly tipping between 2010 and 2015? Are you able to give a break down for each year? How much money have you collected in fines for fly tipping between 2010 and 2015? Are you able to give break down for each year?28/06/201614/06/2016Information supplied
FOI03317Does your Council charge for its services in dealing with Abandoned Vehicles which are situated on private land? If yes, please advise how much your Council charges, in turn explaining the breakdown of charges which are passed onto the landowner/occupier?28/06/201614/06/2016Information supplied
FOI03345In the last financial year 2015/16 how many incidents did your authority record where refuse collectors were assaulted by members of the public while carrying out council duties? Please give a brief description of the circumstances of the incident.14/07/201620/06/2016Information supplied

Service: 3-Economy, Housing and Planning

FOI03285Assets of Community Value10/06/201607/06/2016Information supplied
FOI03302How council intends to provide access to information to answer CIL charging schedule?15/06/201607/06/2016Information supplied
FOI03303Do any statutory notices which relate to the following matters subsist in relation to the property other than those revealed in a response to any other enquiry in this form? g) flood and coastal erosion risk management16/06/201607/06/2016Information supplied
FOI03304Is the property served by a sustainable urban drainage system?17/06/201607/06/2016Information supplied
FOI03309Questions on social allocation policy21/06/201602/06/2016Information supplied
FOI03313Records of conversations that the planners have held regarding the proposed development at Carrington Lane Play Park. Planning Reference 16/1032223/06/201620/06/2016Information supplied
FOI03314Please can you send me a list of planning applications granted for residential use over the past 3 years and include the percentage, and number of units, of affordable housing agreed for each. Please list the address of the site, the date planning permission granted, the overall number of units agreed and how many of these units were affordable.23/06/201622/06/2016Information supplied
FOI033151) What was the Council Tax collection rate for the Council for the last three years (2015-16, 2014-15 and 2013-14)? 2) What were the costs over the past three years of Council Tax debt recovery, per pound recovered, and how has this figure been calculated? 3) Please provide details of any initiatives, both current or planned, to use behavioural insights or other specialist communications to increase Council Tax collection rates.23/06/201606/06/2016Information supplied
FOI03320Con29 Enquiries24/06/201609/06/2016Information supplied
FOI03323Business Rates information29/06/201607/06/2016Refused - Section 21, 31 and 40
FOI03325A list of Business Rate accounts - credit balances.28/06/201607/06/2016Refused - Section 21
FOI03328A full list of businesses that have become newly liable for business rates in your council area. Please can you include Business name, Date of liability, Property type, RV Full address including the postcode. All the above between the dates 15th May 2016 to the 6th June 2106 please04/07/201607/06/2016Refused - Section 21 and 40
FOI03330Council tax reminders information04/07/201607/06/2016Information supplied
FOI03331Following information covering the tax year 2015-2016. 1) do you have tenants in council housing that pay for their water supply through the local authority? A) How many tenants pay for their water supply through the local authority B) And what proportion of households does this represent)? C) Does the local authority charge a flat rate for water supply to tenants in council housing?07/07/201616/06/2016Information supplied
FOI03333In relation to screening long distance aqueducts, under Part 10(l), Schedule 2, of the Town and Country (EIA) Regulations 2011.06/07/201622/06/2016information supplied
FOI033401.Does the Council have a policy to build homes to the 16 design criteria of the Lifetime Homes Standard in its current planning policies? 2. In each of the last six years, how many homes have been built to the standards of meeting every criteria of the Lifetime Homes Standard?13/07/201627/06/2016information supplied

Service: 4-Governance and Regulation

FOI032841.Please provide the number of UK voters registered in your district as due to be issued with a Referendum postal ballot pack, sent to an overseas EU postal address, by separate totals in each of the 27 EU Member States (including Malta and Cyprus).07/06/201610/06/2016Information supplied
FOI032971. How many taxi drivers and private hire vehicles were licensed by this council in 2013/14, 2014/15 and 2015/16? 2. Does this local council require taxi drivers and private hire vehicles to undergo DBS checks before being licensed? 3. If so, how many referrals were made to the DBS for taxi drivers and private hire vehicles prior to their being licensed by the council in 2013/14, 2013/15 and 2015/16; and of these, how many were not passed by taxi drivers or private hire vehicle drivers?04/07/201610/06/2016Information supplied
FOI03305Annual Stray Dog Survey 201620/06/201613/06/2016Information supplied
FOI03306The number of Public Space Protection Orders (PSPOs) in place in your authority; and, the number and value of Fixed Penalty Notices served to dog owners for breached PSPOs in your authority. For the periods 2013, 2014, 2015 and 2016 year to date.21/06/201614/06/2016Information supplied
FOI033101a.Approximately how many members of staff do you have? 1b.Approximately how many contractors have routine access to your information? 2a.Do you have an information security incident/event reporting policy/ guidance/management document(s) that includes categorisation /classification of such incidents? 2b.Can you provide me with the information or document(s) referred to in 2a?22/06/201616/06/2016Information supplied
FOI033181.How many fixed penalty fines did you issue for dog fouling in 2014? 2.How many complaints did you receive about dog fouling in 2014? 3.How many fixed penalty fines did you issue by month during 2015 for dog fouling? 4.How many complaints did you receive about dog fouling by month during 2015? 5.Who deals with the dog fouling complaints within your local authority i.e. cleansing team, dog warden or enforcement officers?28/06/201617/06/2016Information supplied
FOI033221. A list of the total number of residential park home sites located in your area of authority, including their postal addresses 2. The total number of properties on these park home sites 3. If available, the total number of residents currently living on the park home sites.28/07/201608/06/2016Information supplied
FOI03326Regarding the number of Dog Control Orders (DCOs) in place in your authority; For the periods 2013, 2014, 2015 and 2016 year to date: 1.How many active DCOs did you have up in place your local authority? 2.How many Fixed Penalty Notices did your local authority serve to dog owners for breached DCOs? 3.What was the total value (£) of Fixed Penalty Notices served to dog owners for breached DCOs? (2013, 2014, 2015 and 2016 year to date)29/06/201617/06/2016Information supplied
FOI03332The latest copy of the Food hygiene report for The Crown Stirrup pub on Clay Hill, Lyndhurst.06/07/201621/06/2016Partial disclosure - section 40
FOI03334A copy of all documentation/inspection records pre and post incident relating to the Herb House Spa at Limewood, Lyndhurst.30/06/201621/06/2016Information supplied
FOI03335A list of all documents in your possession, custody or power relating to a Wetherspoons restaurant.29/06/201621/06/2016Information supplied

Service: Not NFDC

FOI03324A figure for the amount spent in 2014/2015 from your local authority's public health budget on combating work-related respiratory disease?28/06/201603/06/2016Info not held.
FOI03341commissioning of social services.13/07/201617/06/2016Info not held.
FOI03342Commissioning of social services15/07/201617/06/2016Info not held.
FOI03343Commissioning of social services.13/07/201617/06/2016Info not held.
FOI03348Schools' information14/07/201617/06/2016Info not held.
FOI033551, The number of staff with criminal convictions employed at all schools in the borough over the last three years. 2, A list of the convictions the members of staff have been convicted of.19/07/201624/06/2016Info not held.
FOI03357SEN budget in Education25/07/201627/06/2016Info not held.
Updated: 21 Oct 2016
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