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Flood and weather warnings

Up-to-date flooding and severe weather information is available from the Environment Agency and the Met Office and through radio and TV to help your flood planning.

Environment Agency - Floodline Warnings Direct

The Environment Agency's free service provides flood warnings by phone, text or email. You can register online for this service if your home or business is at risk of flooding. If you are a tenant you can still register the property in which you are living.  Register to receive flood warnings or call Floodline on 0845 988 1188.

Flood Warning Areas in the New Forest

For up-to-date information about specific flood warning areas call Floodline Direct on 0845 988 1188, select option 1 and enter the appropriate quick dial code shown below.

Flood Warning Area

Quick Dial Number
Lymington and Keyhaven316003
Calshot, Hythe, Marchwood, Eling and Redbridge316005
Rushington and Eling on the Bartley Water316076
Milford on Sea on the Danes Stream316142
Brockenhurst on the Lymington River316143
Lower Avon from Ringwood to Christchurch166081
Lower Avon at The Bridges and Stubbings Meadow Ringwood166201
Lower Avon at Ringwood Town166202
Middle Avon from Salisbury to Ringwood166124
Middle Avon at Fordingbridge166123
The Cranborne Chase in West Hampshire166257
The Crane166245

Flood Warning Codes

Flood warnings are given in three stages depending on the severity or likelihood of flooding as shown below. For more information visit the Environment Agency website where you can search for flood warnings by postcode, town or river name.


What it means
Severe flooding. Danger to life.

When it's used
When flooding poses a significant threat to life.

What to do

  • Stay in a safe place with a means of escape.
  • Be ready should you need to evacuate from your home.
  • Co-operate with the emergency services.
  • Call 999 if you are in immediate danger.

What it means
Flooding is expected. Immediate action required.

When it's used
Half an hour to one day in advance of flooding.

What to do

  • Move family, pets and valuables to a safe place.
  • Turn off gas, electricity and water supplies if safe to do so.
  • Put flood protection equipment in place.

What it means
Flooding is possible. Be prepared.

When it's used
Two hours to two days in advance of flooding.

What to do

  • Be prepared to act on your flood plan.
  • Prepare a flood kit of essential items.
  • Monitor local water levels and the flood forecast on our website.

Warnings no longer in force

What it means
No further flooding is currently expected in your area.

When it's used
When river or sea conditions begin to return to normal.

What to do

  • Be careful. Floodwater may still be around for several days.
  • If you've been flooded, ring your insurance company as soon as possible.

Met Office National Severe Weather Warning Service

Through its National Severe Weather Warning Service the Met Office warns the public and emergency responders of severe weather which has the potential to cause danger to life or widespread disruption. Severe weather warnings are available in a number of ways including radio, TV, the Met Office website, social media, smart phone apps, RSS and via email alerts.

In severe weather you should keep up to date by checking your Local Weather Forecast and the latest Severe Weather Warnings. Warnings are given a colour depending on the likelihood of the event happening and the impact it may have as shown below.

Severe Weather Warning

Yellow: Be aware Severe weather is possible over the next few days and could affect you. Yellow means that you should plan ahead thinking about possible travel delays, or the disruption of your day to day activities. The Met Office is monitoring the developing weather situation and Yellow means keep an eye on the latest forecast and be aware that the weather may change or worsen, leading to disruption of your plans in the next few days.

Amber: Be prepared There is an increased likelihood of bad weather affecting you, which could potentially disrupt your plans and possibly cause travel delays, road and rail closures, interruption to power and the potential risk to life and property. Amber means you need to be prepared to change your plans and protect you, your family and community from the impacts of the severe weather based on the forecast from the Met Office.

Red: Take action Extreme weather is expected. Red means you should take action now to keep yourself and others safe from the impact of the weather. Widespread damage, travel and power disruption and risk to life is likely. You must avoid dangerous areas and follow the advice of the emergency services and local authorities.

Further guidance can be found on the Met Office website.

Updated: 20 Oct 2017
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